Step 1 of 6 16% CommunicationHow often did the D5 HCC MACC communicate with the entire D5 HCC during the pandemic? Multiple times per month Once a week Not consistently, just as needed Which agency type did the D5 HCC MACC communicate with the most during the pandemic? Hospitals Local Health Departments Long Term / Extended Care Facilities EMA Fire / EMS Local public officials ISDH Other (please list) Other comment What methods of communication were the most effective? Email Phone/Tele-conference 800 Mhz radio Other (see comment) Other comment How responsive were the D5 HCC partners when you needed them to respond? Overall, very responsive Somewhat responsive Not very responsive I did not need to contact D5 HCC partner agencies Other (see comment) Other comment How would you rate the overall effectiveness of communication from the D5 HCC partners? Very effective Somewhat effective Not effeective D5 HCC Communications did not usually pertain to my organization Other (see comment) Other comment How responsive or effective were the sub-committee representatives (Long Term Care, Home Health, Health Departments, etc) Very responsive Not very responsive Other (see comment) Other comment Resources and OrderingHow effective was the established ordering process from the D5 HCC MACC to the D5 HCC members? Very effective Somewhat effective Not very effective Other (see comment) Other comment What were the most significant issues with the established ordering processes? Improper documentation/paperwork/HICS forms Partners asking for resources the D HCC did not have D5 HCC not having enough of a particular resource to provide the requested amounts D5 HCC partners not understanding who can order resources, what agencies can receive resources, and what partners needed to find resources from other suppliers. Other (see comments) Other comment What could be done to improve the resource ordering process from the D5 HCC MACC?How much education did the individual D5 HCC partners need on how to order resources during the pandemic? Very little education was needed. Most understood the process Some education was needed. Significant education was needed as most did not understand the ordering process Other (see comment) Other comment Planning and DocumentationDid the D5 HCC MACC have an effective pandemic response plan to address the needs of COVID-19? Yes No We had a plan, but it was not sufficient We built a plan to meet the specific needs of the pandemic (please describe) Other comment What other plans did D5 HCC MACC use/activate during the COVID-19 Pandemic?How effective was D5 HCC’s MACC Incident Action Planning ( did you create and use Incident Action Plans)? We created several IAPs and made changes as necessary We created 1 or 2 IAPs that were loosely followed We were included in a community or network wide IAP that we contributed to but did not create We did not create or use formal IAPs Other (see comment) Other comment How effective was D5 HCC MACC’s use of the Healthcare Incident Command System (HICS)? We formalized our HICS and assigned positions regularly We loosely used our HICS and had a few positions assigned daily We used HICS initially, but only for the first week or so. We did not create or use formal IAPs We did not use HICS Other (see comment) Other comment How well would you say D5 HCC MACC documented (using some version of HICS) their pandemic response? Very well Somewhat well Not very well We documented very little Other (see comment) Other comment What, if any, tools or platforms were the most effective in helping D5 HCC MACC document your response to the pandemic? eMResources Live Process We used internal documents and paper We did not document very much of our pandemic response Other (see comment) Other comment Training NeedsDo you feel the D5 HCC leadership team had the proper training to respond to the COVID-19 Pandemic? Yes No Please explain your response to the previous question b. What training had the D5 HCC previously received that best equipped you to deal with the COVID-19 Pandemic?Please listWhat type of trainings would the D5 HCC leadership team need if a pandemic were to occur again? Table Top Discussion focusing on community pandemic response Functional Exercise Involving several types of response partners Full Scale Exercise focusing on surge of sick patients Exercises/discussions within our own leadership group Exercise with ISDH and other Healthcare Coalitions Other (see comment) Other comment d. Describe any specific training needs the D5 HCC team would need as a result of the pandemic What Went Well / Areas for ImprovementIn what areas were the D5 HCC leadership team or MACC the most successful during your pandemic response?Examples could include community cooperation and coordination of local response partners, finding creative ways to solve our organization's obstacles, providing an effective link between D5 HCC partners and ISDH, etc. List as many as needed.On a scale of 1-10, (1 being not very much, and 10 being very helpful) rate how much you feel that organizations being a part of the D5 HCC benefited them during their response to the COVID-19 pandemic10 (very helpful)987654321 (not very much)Please provide an explanation for your rating in the previous question What are some ways you feel the D5 HCC leadership team could have helped organizations better respond to the COVID-19 Pandemic?Regarding plans for potential COVID-19 resurgence, please select form the following Our organization has created thresholds when to activate if another outbreak occurs. We have not considered a resurgence We plan to bolster supplies and training should another outbreak occur Our organization talked about a resurgence but have no plans at this point Resurgence PlanningIf pandemic resurgence occurs, describe any changes the D5 HCC leadership has considered implementing.
