Step 1 of 6 16% CommunicationHow often did the D5 HCC MACC communicate with the entire D5 HCC during the pandemic?Multiple times per monthOnce a weekNot consistently, just as neededWhich agency type did the D5 HCC MACC communicate with the most during the pandemic?HospitalsLocal Health DepartmentsLong Term / Extended Care FacilitiesEMAFire / EMSLocal public officialsISDHOther (please list)Other commentWhat methods of communication were the most effective? Email Phone/Tele-conference 800 Mhz radio Other (see comment) Other commentHow responsive were the D5 HCC partners when you needed them to respond?Overall, very responsiveSomewhat responsiveNot very responsiveI did not need to contact D5 HCC partner agenciesOther (see comment)Other commentHow would you rate the overall effectiveness of communication from the D5 HCC partners?Very effectiveSomewhat effectiveNot effeectiveD5 HCC Communications did not usually pertain to my organizationOther (see comment)Other commentHow responsive or effective were the sub-committee representatives (Long Term Care, Home Health, Health Departments, etc)Very responsiveNot very responsiveOther (see comment)Other comment Resources and OrderingHow effective was the established ordering process from the D5 HCC MACC to the D5 HCC members?Very effectiveSomewhat effectiveNot very effectiveOther (see comment)Other commentWhat were the most significant issues with the established ordering processes? Improper documentation/paperwork/HICS forms Partners asking for resources the D HCC did not have D5 HCC not having enough of a particular resource to provide the requested amounts D5 HCC partners not understanding who can order resources, what agencies can receive resources, and what partners needed to find resources from other suppliers. Other (see comments) Other commentWhat could be done to improve the resource ordering process from the D5 HCC MACC?How much education did the individual D5 HCC partners need on how to order resources during the pandemic?Very little education was needed. Most understood the processSome education was needed.Significant education was needed as most did not understand the ordering processOther (see comment)Other comment Planning and DocumentationDid the D5 HCC MACC have an effective pandemic response plan to address the needs of COVID-19?YesNoWe had a plan, but it was not sufficientWe built a plan to meet the specific needs of the pandemic (please describe)Other commentWhat other plans did D5 HCC MACC use/activate during the COVID-19 Pandemic?How effective was D5 HCC’s MACC Incident Action Planning ( did you create and use Incident Action Plans)?We created several IAPs and made changes as necessaryWe created 1 or 2 IAPs that were loosely followedWe were included in a community or network wide IAP that we contributed to but did not createWe did not create or use formal IAPsOther (see comment)Other commentHow effective was D5 HCC MACC’s use of the Healthcare Incident Command System (HICS)?We formalized our HICS and assigned positions regularlyWe loosely used our HICS and had a few positions assigned dailyWe used HICS initially, but only for the first week or so.We did not create or use formal IAPsWe did not use HICSOther (see comment)Other commentHow well would you say D5 HCC MACC documented (using some version of HICS) their pandemic response?Very wellSomewhat wellNot very wellWe documented very littleOther (see comment)Other commentWhat, if any, tools or platforms were the most effective in helping D5 HCC MACC document your response to the pandemic?eMResourcesLive ProcessWe used internal documents and paperWe did not document very much of our pandemic responseOther (see comment)Other comment Training NeedsDo you feel the D5 HCC leadership team had the proper training to respond to the COVID-19 Pandemic?YesNoPlease explain your response to the previous questionb. What training had the D5 HCC previously received that best equipped you to deal with the COVID-19 Pandemic?Please listWhat type of trainings would the D5 HCC leadership team need if a pandemic were to occur again?Table Top Discussion focusing on community pandemic responseFunctional Exercise Involving several types of response partnersFull Scale Exercise focusing on surge of sick patientsExercises/discussions within our own leadership groupExercise with ISDH and other Healthcare CoalitionsOther (see comment)Other commentd. Describe any specific training needs the D5 HCC team would need as a result of the pandemic What Went Well / Areas for ImprovementIn what areas were the D5 HCC leadership team or MACC the most successful during your pandemic response?Examples could include community cooperation and coordination of local response partners, finding creative ways to solve our organization's obstacles, providing an effective link between D5 HCC partners and ISDH, etc. List as many as needed.On a scale of 1-10, (1 being not very much, and 10 being very helpful) rate how much you feel that organizations being a part of the D5 HCC benefited them during their response to the COVID-19 pandemic10 (very helpful)987654321 (not very much)Please provide an explanation for your rating in the previous questionWhat are some ways you feel the D5 HCC leadership team could have helped organizations better respond to the COVID-19 Pandemic?Regarding plans for potential COVID-19 resurgence, please select form the followingOur organization has created thresholds when to activate if another outbreak occurs.We have not considered a resurgenceWe plan to bolster supplies and training should another outbreak occurOur organization talked about a resurgence but have no plans at this point Resurgence PlanningIf pandemic resurgence occurs, describe any changes the D5 HCC leadership has considered implementing.