D5 HCC Executive Leadership COVID-19 Survey

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16%

Communication
How often did the D5 HCC MACC communicate with the entire D5 HCC during the pandemic?
- Multiple times per month
- Once a week
- Not consistently, just as needed
Which agency type did the D5 HCC MACC communicate with the most during the pandemic?
- Hospitals
- Local Health Departments
- Long Term / Extended Care Facilities
- EMA
- Fire / EMS
- Local public officials
- ISDH
- Other (please list)
Other comment
What methods of communication were the most effective?
- Email
- Phone/Tele-conference
- 800 Mhz radio
- Other (see comment)
Other comment
How responsive were the D5 HCC partners when you needed them to respond?
- Overall, very responsive
- Somewhat responsive
- Not very responsive
- I did not need to contact D5 HCC partner agencies
- Other (see comment)
Other comment
How would you rate the overall effectiveness of communication from the D5 HCC partners?
- Very effective
- Somewhat effective
- Not effeective
- D5 HCC Communications did not usually pertain to my organization
- Other (see comment)
Other comment
How responsive or effective were the sub-committee representatives (Long Term Care, Home Health, Health Departments, etc)
- Very responsive
- Not very responsive
- Other (see comment)
Other comment

Resources and Ordering
How effective was the established ordering process from the D5 HCC MACC to the D5 HCC members?
- Very effective
- Somewhat effective
- Not very effective
- Other (see comment)
Other comment
What were the most significant issues with the established ordering processes?
- Improper documentation/paperwork/HICS forms
- Partners asking for resources the D HCC did not have
- D5 HCC not having enough of a particular resource to provide the requested amounts
- D5 HCC partners not understanding who can order resources, what agencies can receive resources, and what partners needed to find resources from other suppliers.
- Other (see comments)
Other comment
What could be done to improve the resource ordering process from the D5 HCC MACC?
How much education did the individual D5 HCC partners need on how to order resources during the pandemic?
- Very little education was needed. Most understood the process
- Some education was needed.
- Significant education was needed as most did not understand the ordering process
- Other (see comment)
Other comment

Planning and Documentation
Did the D5 HCC MACC have an effective pandemic response plan to address the needs of COVID-19?
- Yes
- No
- We had a plan, but it was not sufficient
- We built a plan to meet the specific needs of the pandemic (please describe)
Other comment
What other plans did D5 HCC MACC use/activate during the COVID-19 Pandemic?
How effective was D5 HCC’s MACC Incident Action Planning ( did you create and use Incident Action Plans)?
- We created several IAPs and made changes as necessary
- We created 1 or 2 IAPs that were loosely followed
- We were included in a community or network wide IAP that we contributed to but did not create
- We did not create or use formal IAPs
- Other (see comment)
Other comment
How effective was D5 HCC MACC’s use of the Healthcare Incident Command System (HICS)?
- We formalized our HICS and assigned positions regularly
- We loosely used our HICS and had a few positions assigned daily
- We used HICS initially, but only for the first week or so.
- We did not create or use formal IAPs
- We did not use HICS
- Other (see comment)
Other comment
How well would you say D5 HCC MACC documented (using some version of HICS) their pandemic response?
- Very well
- Somewhat well
- Not very well
- We documented very little
- Other (see comment)
Other comment
What, if any, tools or platforms were the most effective in helping D5 HCC MACC document your response to the pandemic?
- eMResources
- Live Process
- We used internal documents and paper
- We did not document very much of our pandemic response
- Other (see comment)
Other comment

Training Needs
Do you feel the D5 HCC leadership team had the proper training to respond to the COVID-19 Pandemic?
- Yes
- No
Please explain your response to the previous question
b. What training had the D5 HCC previously received that best equipped you to deal with the COVID-19 Pandemic?
Please list
What type of trainings would the D5 HCC leadership team need if a pandemic were to occur again?
- Table Top Discussion focusing on community pandemic response
- Functional Exercise Involving several types of response partners
- Full Scale Exercise focusing on surge of sick patients
- Exercises/discussions within our own leadership group
- Exercise with ISDH and other Healthcare Coalitions
- Other (see comment)
Other comment
d. Describe any specific training needs the D5 HCC team would need as a result of the pandemic

What Went Well / Areas for Improvement
In what areas were the D5 HCC leadership team or MACC the most successful during your pandemic response?
Examples could include community cooperation and coordination of local response partners, finding creative ways to solve our organization's obstacles, providing an effective link between D5 HCC partners and ISDH, etc. List as many as needed.
On a scale of 1-10, (1 being not very much, and 10 being very helpful) rate how much you feel that organizations being a part of the D5 HCC benefited them during their response to the COVID-19 pandemic
10 (very helpful)987654321 (not very much)
Please provide an explanation for your rating in the previous question
What are some ways you feel the D5 HCC leadership team could have helped organizations better respond to the COVID-19 Pandemic?
Regarding plans for potential COVID-19 resurgence, please select form the following
- Our organization has created thresholds when to activate if another outbreak occurs.
- We have not considered a resurgence
- We plan to bolster supplies and training should another outbreak occur
- Our organization talked about a resurgence but have no plans at this point

Resurgence Planning
If pandemic resurgence occurs, describe any changes the D5 HCC leadership has considered implementing.

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