Wills Eye Hospital COVID Clinical Questionnaire Name* First Last Department worked* Was your work: Clinical Non-clinical Are you familiar with the Wills Eye Hospital EOP? Yes No What did the incident management structure look like/how did your hospital manage the incident? How did you adjust operations to meet COVID guidelines? Did you activate and follow your communication plan? Yes No What platform(s) did your hospital use to communicate with staff and providers?How did your hospital communicate with patients, families, and the public?Please rate the following: How often did you receive communications regarding guidance updates or policy changes in regard to Wills Eye COVID response? Not Enough Enough Too Much How did the pandemic affect the daily patient visits of your organization from March to July?Describe the decision-making process to adjust daily operations to COVIDWhat team members were included?Are these the same people noted in your emergency operations plan?Were you able to leverage secondary contracts to obtain resources? (PPE/ Testing)What steps did you take when all contracted vendors were unable to meet your requests?What external partners did you contact? What were their responses to your request? (list of partners and location)What are some overall strengths from your hospital during the pandemic?Did you document responses or actions taken during COVID on a regular basis? Did you construct a timeline?Have you identified areas for improvement and made changes to your EOP based on your COVID response? Please list them below:Were you part of the incident command structure? Yes No Did you feel equipped to manage the role you were assigned?