Workplace violence awareness training proven to reduce violence
Workplace violence incidents are headline stories and human tragedies, seemingly random and unpreventable. But there are often warning signs and proactive steps to prevent such a horrible event from occurring.
The nature and location of work, types of clients, business hours, service and facility access, staffing levels and skill capabilities affect the risk of exposure to aggression or violence. The Workplace Violence and Active Shooter training courses have been developed using guidelines established by the Department of Homeland Security (DHS).
These courses will examine workplace violence issues for healthcare providers, commercial, and industrial employers. You and your team will be able to recognize the warning signs of credible threats that may lead to the highest level of violence—an active shooter.
You can reduce the likelihood of active shooter situations and potential threats to property. VPC trainers are veteran police officers and can help you improve your employee culture and workplace with skilled, evidence-based training.
Workplace violence prevention training
- Learn and practice prevention strategies to minimize violence
- Reduce your security or staff’s need to use force
- Prevent injuries and lower workers’ compensation claims
Identify and react to risk factors properly
- Evidence-based ways to identify people who need help
- Improve your entire team’s ability to help each other
- Practice real-world reaction scenarios and take-down techniques from veteran law-enforcement trainers
Reduce verbal abuse and potential violence
- Recognize bullying and verbal abuse is abusive
- Improve your work environment and reduce staff turnover
- Create a safer place for clients, staff, and visitors
Aggression management training
Who this course is for
Any staff member.
What you’ll learn
Focuses on awareness level training to recognize, de-escalate and protect themselves from all levels of violence. Emphasizes use of practical measures to prevent incidents and achieve a safe work environment.
- Recognize self-awareness and how it applies to escalating situations.
- Ability to identify high-risk conflicts.
- Practice use of restrictive methods, controlled take-up and down, and distraction techniques.
This course focuses on awareness level training to enhance your staff’s ability to recognize, de-escalate, and protect themselves from all levels of violence. It also emphasizes the use of practical measures to prevent incidents and achieve a safe work environment. Hands-on physical examples and skills will be demonstrated and practiced in this course.
The objectives of this course will focus upon:
- Understanding reasonable force and the applicable legal parameters of its use
- Discuss the legislation about aggression in the workplace
- Assess behaviors for potential conflict
- Recognizing self-awareness and how it applies to escalating situations
- Employing communication skills to assist in violent situations
- Identifying high-risk conflicts
- Describe a range of preventative strategies
- Demonstrating defusing and calming techniques
- Practice restrictive methods, controlled take-up and down, and distraction techniques
- Interpret our own responses to aggressive behaviors
Commercial, healthcare, and industrial workplace violence training on-site or online
Equip your team staff with the workplace de-escalation strategies they need to keep calm, reduce violence and help others.
Training is conducted by VPC’s on-staff trainers, which include veteran law enforcement officers, firefighters, and healthcare professionals.
Deliverable online, on-site, or at our training facility.
Medical and healthcare staff can receive customized healthcare workplace de-escalation training. This specialized training helps de-escalate patients who may be suffering from mental illnesses like dementia.
FAQs about Workplace Violence and De-escalation Training
The training covers recognizing warning signs of escalating conflict, understanding reasonable force and its legal parameters, employing communication skills in volatile situations, demonstrating defusing and calming techniques, and practicing controlled restrictive methods. Courses are built on guidelines established by the Department of Homeland Security and other best practices and are tailored for healthcare, commercial, and industrial workplaces.
Courses are led by VPC’s on-staff trainers, who include veteran law enforcement officers, firefighters, and healthcare professionals with direct field experience in de-escalation and crisis response.
Both. VPC delivers this training online or in person at your workplace or facility so organizations anywhere in the country can schedule it in the format that fits their team.
Yes. While VPC is based in Indianapolis, Indiana, and trains extensively across the state, courses are delivered to organizations nationwide, on-site or online.
Yes. VPC offers a customized healthcare workplace de-escalation course focused on de-escalating patients who may be experiencing conditions such as dementia or other mental illness, in addition to general aggression-management training for any staff member.
Trusted by hospitals, chambers of commerce, and public agencies
Sessions are led by Dwight Frost, VPC Security Branch Director.
- Led by qualified, experienced law enforcement professionals
- On-site or virtual options available
- On-site options provide real insight in your physical space
- Sessions can include real-world drills and exercises
Request more information here or call or email VPC.
Request your de-escalation and workplace violence reduction training
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