Ben Fisher of Vantage Point Consulting has trained a team of healthcare workers at Rush Memorial Hospital on critical life-saving de-escalation techniques. Four groups were trained in May and another four groups in June. Rush Memorial Hospital has provided training to all staff as a proactive measure to prevent escalating situations. “De-escalation training is all… Continue Reading Rush Memorial Hospital hires VPC to train staff how to de-escalate tense and dangerous situations with patrons