How VPC helped Wills Eye prepare its staff and leadership in de-escalation at a busy, urban eye hospital
At Wills Eye, teams of nurses and healthcare managers trained in de-escalation that works for a busy, urban specialty hospital.
De-Escalation Training
Rush Memorial Hospital hires VPC to train staff how to de-escalate tense and dangerous situations with patrons
Ben Fisher of Vantage Point Consulting has trained a team of healthcare workers at Rush Memorial Hospital on critical life-saving de-escalation techniques. Four groups were trained in May and another four groups in June. Rush Memorial Hospital has provided training to all staff as a proactive measure to prevent escalating situations. “De-escalation training is all … Read more
