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Greg Fisher at Rush Memorial Hospital during de-escalation training

Rush Memorial Hospital hires VPC to train staff how to de-escalate tense and dangerous situations with patrons

Ben Fisher of Vantage Point Consulting has trained a team of healthcare workers at Rush Memorial Hospital on critical life-saving de-escalation techniques. Four groups were trained in May and another four groups in June. Rush Memorial Hospital has provided training to all staff as a proactive measure to prevent escalating situations. “De-escalation training is all… Continue Reading Rush Memorial Hospital hires VPC to train staff how to de-escalate tense and dangerous situations with patrons

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Team learning

There’s a surprising third option between vacations and short breaks

When you think of workplace stress, most of us think of frazzled colleagues or people staying up late or waking early to “get everything done”. But there are more sinister behaviors of stress. Employees are more likely to engage in unethical behavior like stealing, falsifying time sheets, or worse. Continue Reading There’s a surprising third option between vacations and short breaks

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7 things people should do for a safe workplace you’re probably not doing right now 2

7 things people should do for a safe workplace you’re probably not doing right now

After all, if you’re bringing your “A game” to work every day, so should they.  And while the employer has some responsibility in providing a safe workplace, everyone has the responsibility to report things that are not safe.  It might be simple things like moving equipment out of the way or it might involve processes that can be improved to provide a more seamless safe environment. Continue Reading 7 things people should do for a safe workplace you’re probably not doing right now

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